Strong desire to work with a team that has common goals Passion for helping clients and building rapport Desire to work in a fast paced environment where every day offers diverse questions Aptitude for problem solving and thinking out of the box. Provides inbound support to resolve client inquiries and problems. Analyzes data reports, forms, and web technologies commensur

Function as the primary point of contact and subject matter expert for your specific state partners. Build and maintain strong partner relationships. Understand the partner's business processes, document those processes as they relate to our online applications and recommend potential business process improvements where necessary. Establish project milestones based on the

Respond to basic employee relations questions and matters Support team members and managers with understanding and interpretation of HR policies and procedures Provide excellent customer service and guidance to managers throughout the employee lifecycle Assist in organizing material for recruiting events as needed Assist with searching for and sourcing candidates (e.g. us

Setting Set clear objectives and goals for the organization and direct reports, tracking accomplishments and metrics of teams. Stakeholder Communication Communicate Tyler Technologies and Portal strategy, key initiatives, and culture to the portal technology team, partners, and Tyler Technologies executive leadership team, as well as state and local government partner agen

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experience team member. Reads and writes SQL to resolve basic issues. Responsi

The Software Support Specialist ensures timely resolution of easy moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Software Support Specialist is expected to continually grow and expand knowledg

Work with the Corrections Solutions teams to manage information flow between internal teams, partners, facility staff, and third party contractors. Become familiar with business requirements, support team contacts and other application specific background information. Work with Sales, Support, and Project Management teams to complete facility walkthroughs, installation, a

Assembles field team members daily to communicate and coordinate data collection workflow to and from the field, review production standards and deadlines provided by management and communicate team data collection goal progress. Acts as a team lead to data collection staff (i.e. residential, agricultural, commercial and/or industrial) providing training and guidance, act

Analyze and verify images and data of residential/agricultural properties to ensure that property records reflect current and accurate property characteristics. List or update information on property records as needed. Drive to property locations, getting in and out of vehicle. Physically walk around and examine all buildings to determine required property characteristics

Technical Writer Payments The Payments group is looking to fill a technical writer role. You will be joining a multi discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler's diverse customer base. The Technical Writer creates technical documentation and information about Tyler software products, ser

Work with project stakeholders and cross functional teams to identify, articulate, and mitigate project issues and risks. Manage multiple project activities at the same time to achieve stated project goals, objectives, budgets, and schedules. Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and spe

Performs sales validation and verification. Examines all information on field review documents as recorded by Residential/Agricultural Data Collectors for completeness and accuracy. Updates as necessary. Performs residential/agricultural data collection functions as required. Verifies predetermined CALP models as they apply at neighborhood level. Makes recommendations for

Build and maintain strong, long lasting partner relationships via continuous contact with partners and outstanding customer service. Manage all project activities to achieve stated project goals, objectives, budgets, and schedules. Identify new partnership opportunities; create outreach strategies to develop relationships and earn new business. Develop key project documen

Supports project management (e.g. preparing reports, meeting materials, meeting coordination, event planning, etc.). Maintain customer files. Support financial month end close process. Make travel and accommodation arrangements. Provide support to various projects as requested. Interacts effectively with a diverse group of staff, clients, and customers. Handles confidenti

If you have the following competencies, we want to talk to you Strong desire to work with a team that has common goals Passion for helping clients and building rapport Desire to work in a fast paced environment where every day offers diverse questions Aptitude for problem solving and thinking out of the box. Provides inbound support to resolve client inquiries and problem